FAQS

About Campónio

Welcome to the Campónio website. The content and infrastructure of this site, as well as the online touristic experience reservation service, are owned, operated, rendered and provided by Farmer Experience, which is a private limited incorporated company, under the laws of Portugal and liable for the touristic experiences referred above.

In order to use our website, you must accept our Terms and Conditions. They are important and contain many legal disclosures that you should read carefully, including terms of sale applied when you buy something from Farmer Experience, through the website or mobile applications, and also the terms specifying permissible uses of the website.

Acceptance of terms and conditions

Farmer Experience operates this website, http://www.camponio.com, or any other application, including mobile one, through any mean (from now on designated in a general way as “Site” in this document of Terms and Conditions). By using our Site and Farmer Experience services through the Site, you (“you” or “End User” or “he”) accept these Terms and Conditions, as well as our Privacy Statement and other rules governing the use of the website and the contracting of services offered by Farmer Experience. The term “using” includes any person or entity that accesses, uses and registers on the site. The terms and conditions herein become the exclusive and binding agreement. If you do not accept the terms of this agreement, stop immediately accessing the site and do not use any Farmer Experience service or purchase any product offered through the site.

Modification of this agreement

We reserve the right to discontinue or modify any part of this Agreement whenever we deem necessary or desirable at any time. These changes will be immediately effective for new and existing users of our Site and for all vouchers purchased after the effective date of the change or from the moment it is made known to the user, whatever occurs first. We suggest that you revisit our Terms of Use from time to time to ensure that you keep informed of any change of the Site. Your use of the Site after we update these Terms of Use will constitute the acceptance of the modified Terms of Use. We also reserve the right to change, abandon or cease any aspect or feature of our services on the Site including, but not limited to, requirements for the access and usage of the tourist experiences.

Disagreements

We reserve the right to discontinue or modify any part of this Agreement whenever we deem necessary or desirable at any time. These changes will be immediately effective for new and existing users of our Site and for all vouchers purchased after the effective date of the change or from the moment it is made known to the user, whatever occurs first. We suggest that you revisit our Terms of Use from time to time to ensure that you keep informed of any change of the Site. Your use of the Site after we update these Terms of Use will constitute the acceptance of the modified Terms of Use. We also reserve the right to change, abandon or cease any aspect or feature of our services on the Site including, but not limited to, requirements for the access and usage of the tourist experiences.

Description of our services

Farmer Experience is responsible for organizing and delivering products named “experiences”, aimed for an international DIY tourist, who enjoys and values the contact with people and traditions of the geographical areas we cover. These experiences are aimed for adults with autonomy. Unless the experience defines a different age or a limit of another kind, the following individuals may also participate: Children up to the age of 12 if accompanied by adults; Individuals with special needs, if accompanied by autonomous adults, and legally attributable to assume responsibility for them. Farmer Experience works directly with its clients, assuming any liability for services provided by its suppliers and established partners. We cannot be held liable for circumstances arising from acts of God , force majeure or any other event beyond our control like strike, disorders, wars and civil conflicts; or on the other hand, natural phenomena, earthquakes, hurricanes, floods, changes, delays and/or cancellations of flights or other means of transport to prevent from enjoying the experience. After entering the site, the tourist indicates the period of time he wants to stay in the geographic areas we work at (day and time of arrival and departure), and select, from a predefined list, his thematic preferences for the experience selection. Based on these assumptions, the website suggests/lists a set of experiences which best address those preferences set in the period of time of his stay. The description of the experience as well as what is included or not, is described in the site. The right to purchase or participate in any one of the experiences contained in the Site constitutes an express and unequivocal acceptance by the customer of these Terms and Conditions as well as the specific conditions defined in the experience itself, which are considered an integral part of the delivery experience contract.